The project aims to provide citizens and interested parties at the local, national and international level with effective tools for verifying performance in the provision of community services of public utility in urban localities in the Republic of Moldova.

Implementation period: May 2018 - September 2020

Donor: UK aid with the support of the British Government

The objective of the project: The project involved the creation of an online platform www.serviciicomunale.md that presents comparative information about the performance of public utility services provided at the local level in the 32 towns of the district, the municipalities of Chisinau and Balti. Also, for the accountability of the authorities, water samples were collected and analyzed from the reference localities and a report was made on their quality and compliance with the potability standards approved at the national level. Another major objective of the project was the development of advocacy activities to increase transparency and responsibility in the process of providing public services.